bj335's Privacy Policy

bj335 collects your information in the following ways:

• Information you provide directly: You provide this information yourself when you register an account, log in, make deposits or withdrawals, or contact customer support.
• Automatic collection: When you use our platform, certain technical information is collected automatically. This includes cookies, log files, and web beacons.
• From third parties: Transaction confirmation details are received from payment processors such as bKash, Nagad, Rocket, and Upay.
• From verification services: Limited information may be received from third-party verification services for fraud prevention and age verification purposes.

bj335 uses the information collected from you for the following legitimate purposes:

• Creating, verifying, and managing your account.
• Processing financial transactions — deposits and withdrawals — smoothly.
• Ensuring platform security and detecting fraudulent activity.
• Providing customer support and resolving your complaints.
• Monitoring excessive play patterns as part of responsible gaming.
• Meeting applicable legal obligations.
• Improving our platform and services.
• Sending relevant promotional messages with your consent.

bj335 never sells your information to third parties or shares it for advertising purposes.

Your personal information is kept strictly confidential. However, information may be shared in the following limited circumstances:

• Service provider partners: Payment processors, cybersecurity firms, or technology service providers — who act only on our instructions and cannot use your information independently.
• Legal obligations: Information may be disclosed as part of a court order, government investigation, or valid legal process.
• Fraud prevention: Information may be shared with relevant authorities to prevent financial crime, money laundering, or fraudulent activity.
• Business transfer: If bj335 transfers any part of its business or assets to another entity, user information may also be transferred — but the protections under this policy will remain in place.

bj335 uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: To maintain your login session and ensure the basic functionality of the platform.
• Functional cookies: To save your preferences, language settings, and other personalized experience details.
• Analytical cookies: To monitor site performance and collect anonymous traffic data for improvement purposes.
• Security cookies: To detect fraud and unauthorized access.

You can manage cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.

Protecting your information is bj335's top priority. We apply industry-standard technical and administrative measures:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
• Database encryption: Stored sensitive data — especially financial and identity information — is kept in encrypted form.
• Access controls: Only authorized staff can access the information they need.
• Regular security audits: Audits are conducted regularly to identify and fix platform vulnerabilities.
• Two-factor authentication: An additional layer of security is provided to prevent unauthorized access to accounts.
• Incident response plan: Prepared protocols are in place to respond quickly in the event of a security breach.

No internet-based system can be guaranteed to be completely secure. However, bj335 makes every effort to keep your information protected.

bj335 retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements:

• Account information: Retained while the account is active. After an account is closed, it may still be kept for the period required by regulatory guidelines.
• Transaction records: Financial information is retained for a specified period in accordance with legal obligations.
• Communication records: Conversations with customer support are retained for a set period after the related complaint is resolved.
• Technical logs: Logs retained for site security monitoring are deleted at regular intervals.

bj335's services are for individuals aged 21 and above only. We do not knowingly collect information from minors.

Age verification is mandatory during the registration process. If we learn that a minor has created an account using false information, that account will be closed immediately and any collected information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

Our servers and service providers may be located in various countries. Your information may be processed and stored in different countries, where data protection laws may differ from those in your country.

For international data transfers, bj335 ensures that appropriate safeguards are in place in the destination country or organization. Your information is protected through contractual safeguards and technical security measures.

bj335 reserves the right to change or update this privacy policy as needed. For any significant changes, we will take the following steps:

• The updated policy will be published on this page.
• The date of the change will be noted.
• For significant changes, registered users will be notified by email or through the platform.

Continued use of the platform after changes are made will be considered acceptance of the updated policy.